Shipping Policy
At Ferdsi Luxe, we are committed to delivering your order safely and efficiently. Please review the following shipping information before placing your order.
Order Processing
Orders are typically processed within 24–48 working hours after payment confirmation.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information where available.
Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
- United States: 2–3 business days
- International Orders: 5–7 business days
Please note that delivery times are estimates and may vary depending on customs processing, carrier delays, weather conditions, or high-demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, Ferdsi Luxe may offer free shipping promotions on eligible orders.
Tracking Information
Tracking details will be provided once your order has been shipped.
Please allow up to 1–2 business days for tracking information to update after shipment confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information during checkout.
Ferdsi Luxe is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping details provided by the customer.
Customs & Import Duties
International customers may be responsible for customs fees, import duties, taxes, or other charges imposed by their local authorities.
These fees are not included in product or shipping prices and are the responsibility of the customer.
Delayed or Lost Packages
While we work with reliable shipping partners, delivery delays may occasionally occur due to circumstances beyond our control.
If your package appears lost or significantly delayed, please contact our support team and we will do our best to assist you.
Damaged Deliveries
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the package and product.
Our team will review the issue and provide an appropriate resolution.
Contact Us
For shipping-related questions or support, please contact us:
Ferdsi Luxe
Luxury Fragrances Designed to Leave a Lasting Impression